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Customer experience | Sales, Customer Insights,...
Unanswered

CI-J Marketing form theme changes not Saving

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Posted on by 22
When a create a new Marketing form or Form template in RTM, I update the Theme by adding new to the colour palette, changing inner colour background to grey, updating default font of paragraph, changing button background colour, etc. When I calick Save, the designer refreshes, and all my Theme settings aren't saved.
 
I am currently forced to make all theme changes directly in the HTML - this is not a great user experience non technical users. I've cleared my cache and tried a different browser.
 
I suspect this is a bug but before I log a ticket, has anyone been able to fix this issue? 
 
 
I have the same question (2)
  • Vahid Ghafarpour Profile Picture
    12,228 Super User 2026 Season 1 on at
  • LaurenW Profile Picture
    22 on at
    Thanks @Vahid Ghafarpour, that is a useful article but it unfortunately doesn't address my issue. 
     
    Changes made to the theme settings does not update my html and therefore doesn't ever save, no matter what I do.

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