F&O Role Licences - How to locate not entitled permissions

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Posted on by Sathish Kumar Palan...

388 Super User 2026 Season 1

Hi All

We have been reviewing the F&O licence usage summary but are unable to identify the permissions related to “not entitled AOT access.” For example, under the Receiving Clerk role licences, we found 12 instances of not entitled access. When we tried to locate these through Security configuration > View permissions, the resources were not visible. Do you have any guidance on how to identify these not entitled permissions within the security role?

Thank you

Sathish

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Dynamics 365 Finance

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André Arnaud de Cal... 303,679 Super User 2026 Season 1 on at

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Hi Satish,

Unfortunately, there is an issue with the micro-service that builds the data. It is now showing incorrect information on the role licenses. Microsoft is aware and working on a fix which is currently in a private preview for validation.

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Aymen CHELBI 586 Super User 2026 Season 1 on at

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Hello Sathish,

According to Microsoft’s recommendations, updates have been made in this area of the product starting from Application version 10.0.45 (10.0.2345.86+) / ProductUpdate69 / Platform build 7.0.7690.75.

If you are not yet on this version (or a later one), you will need to either wait for the next PQU to be installed on your environment or install it yourself on a sandbox to analyze the issue.

Please note, however, that I am not entirely sure this package will resolve all anomalies related to this topic, as I am already encountering issues on the version mentioned above.

Here is the related Microsoft documentation:
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/prepare-for-user-validation

Best regrds,

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CU20110401-0 9 on at

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Hello,

I appreciate you providing the specific version information (Application version 10.0.45 (10.0.2345.86+) / ProductUpdate69 / Platform build 7.0.7690.75) and the related Microsoft documentation.
It's particularly important to know that this area has been updated by Microsoft, as it gives a clear path for troubleshooting—either by checking if we're on that version or by planning an update to a sandbox.
I also note your caution that you're still encountering issues even on this updated version. This is critical information and suggests the fix might not be comprehensive, meaning we may need to investigate further once the update is in place.

Best Regard,

EZ Pass DE

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Aymen CHELBI 586 Super User 2026 Season 1 on at

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Hello Sathish,

I checked on a later version: I have an environment running Version 10.0.45 (10.0.2345.96), and for the role you mentioned, I’m seeing the exact same behavior.
So I can confirm that the data is still not fully up to date.

In my opinion, there aren’t many options: either wait for Microsoft’s next updates, or reach out to them directly through a support ticket. :)

Best regards,

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Aymen CHELBI 586 Super User 2026 Season 1 on at

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Hello Sathish,

I suggest we try again; I think Microsoft has recently updated a lot of data, and I’m now able to see the mentioned objects from the Security Configuration screen :

Security configuration

Best regards,

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Sathish Kumar Palan... 388 Super User 2026 Season 1 on at

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Hi André Arnaud de Cal... & CU20110401-0 & Aymen CHELBI

Thank you for your valuable answers and i have followed the steps in the Licence validation steps after upgrade to version 10.0.45 (10.0.2345.86+), which resolved the issues.

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/prepare-for-user-validation

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