Hello Team,
We are experiencing extreme slowness when posting packing slip and printing invoicing.
The issue is that when doing same, it should take not more than 5 minutes to post packing slip for around 30 clients and printing of 20 more invoices. The printer is specifically used to print in invoice format.
For example:
If we execute a printing of 33 invoices, D365 will show 7 print out done, but when checking the printer, only 3 have been printed. The printer sometimes make a pause in between of 4 minutes before starting again.
Another example:
There is no synchronization between information sent by D365 to the printer.
D365 shows a number of printout done but the printer print less the number showed on D365.
We tried every possible solutions by configuring the printer and also checking internet connection. However, the issue is still pending.
Is there any other factors that might be the cause to this issue?
Among 13 clients, only one is getting the issue.
Thanking you in advance for your help.
Best regards,
Selina THOMAS
