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Finance | Project Operations, Human Resources, ...
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Changing lifecycle state for obsolete products in a large company for the very first time.

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 I am new to using Dynamics 365, and having on the job training. I have run into an issue. The company I am working for has very large operations. We have 41930 rows of released products, and 94699 released product variants.

The problem is that from these products and the variants, not all are actual products that the company is manufacturing. They have bought various spare parts, machines, and other items that get used in the manufacturing process either directly or indirectly.

So while we do have 25 years worth of company history and from my estimation, at least 30,000 are actual products (it may sound a lot, but the operations is such that they make a variant of a product and release it as a new product). The company adopted D365 in 2020, but the database is still very large.

I am trying to use the UAT testing system to figure out how to phase out and make products obsolete, but I keep running into roadblock. I am using product information management to do this task. I want to review and mark products obsolete, it is a large exercise, but the obsolescence simulation always gives me an error.

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  • Sohaib Cheema Profile Picture
    49,030 User Group Leader on at
    Changing lifecycle state for obsolete products in a large company for the very first time.
    Hi,
    What defines one of your products as not being used anymore.
    Are you going to look at transactions history of the products (to find out if a products has not been used for long?) Or do you have a list of products already that your company is no longer using?
  • ND-07110812-0 Profile Picture
    2 on at
    Changing lifecycle state for obsolete products in a large company for the very first time.
    @Sohaib Cheema We are trying to look at the sales of the products and see which one has not sold in the past 2 years.
  • André Arnaud de Calavon Profile Picture
    299,860 Super User 2025 Season 2 on at
    Changing lifecycle state for obsolete products in a large company for the very first time.
    Hi,
     
    This error is too generic to learn the root cause. If you go to the batch job history, can you then find more detailed logs?
    Note that making the products obsolete will not allow you to delete the items as there are dependencies from a lot of tables.
     
    For shrinking the database size, there are multiple action possible. One of them is enabling Cleanup routines.
     

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