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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Instagram Stories visi...
Customer experience | Sales, Customer Insights,...
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Instagram Stories visibility & monitoring with Dynamics Marketing social posts

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Posted on by MS-18121449-0 2

Hi everyone,

I’m working with Dynamics 365 Marketing social posts and had a question regarding Instagram usage. As far as I understand, Dynamics allows publishing regular Instagram feed posts, but it does not support creating or scheduling Stories or Highlights.

In such cases, what is the recommended approach for monitoring or reviewing Instagram Stories content for campaign analysis or competitor research?

Do teams usually rely on external story viewing or monitoring tools alongside Dynamics, or are there any built-in best practices for handling Story-based content visibility?

I’d appreciate insights from anyone managing Instagram campaigns through Dynamics Marketing.

Thanks in advance.

Categories:
Dynamics 365 Customer Insights - Data
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    CU08121023-0 Profile Picture
    CU08121023-0 on at
    ’ve found that Dynamics 365 Marketing doesn’t support creating or scheduling Instagram Stories or Highlights directly. To monitor Story content for campaign analysis or competitor research, I usually rely on external social media monitoring tools alongside Dynamics. These tools let me track Story views, engagement, and competitor activity while still using Dynamics for feed posts and overall campaign reporting.

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