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Customer experience | Sales, Customer Insights,...
Suggested Answer

Change de default text in Customer insight linked to the compliance profile

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Posted on by 192
Hello Community,
In Dynamics 365 Customer Insights, when I create an email, the text at the bottom that says "Unsubscribe"—which is linked to the compliance profile—appears automatically. Where can I permanently change the text from "Unsubscribe" to "Manage my communication preferences"?
 
Thanks in advance
Cat
I have the same question (0)
  • Suggested answer
    Fiona_Tiernan Profile Picture
    425 Moderator on at
    Hi Cat,

    In your email (or alternatively at the email template level if you are using one), if you click 'control K' on your keyboard, a pop-up should appear allowing you to update the text that will appear as the hyperlink.

    If this answer is helpful, please consider marking it as verified. 

    Kind regards,
    Fiona 
     
  • Cat_Car Profile Picture
    192 on at
    Hello Fiona, I thank you but I am looking for someway that I wouldn't have to change it in the email everytime I create an email.
    Thanks

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