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The Sales Invoice Header does not exist. Identification fields and values: No.='***177860'

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When i click on preview posting in sales invoices this error is appearing

the sales invoices is manual

The Sales Invoice Header does not exist. Identification fields and values: No.='***177860'

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Dynamics 365 Business Central

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Grigorios Mavrogeorgis 2,864 Super User 2026 Season 1 on at

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Hi, here is what I think is happening.

That SALES INV series in your screenshot has only Manual Nos ticked and no Starting No or Ending No filled, so it has nothing to give. Preview posting still needs to grab a number for the posted Sales Invoice Header, and with no series numbers it builds that *** placeholder, then can not find the record, that is the error you see.

Check Sales & Receivables Setup, the field for the posting series (Posted Invoice Nos.). As far as I know that one should point to a series with Default Nos. on and a real Starting No., not a manual only series. The manual series is fine for the document No. itself, but the posted one need automatic numbering.

Also the *** prefix in preview I seen behave a bit funny in some versions, so test on a real post after you fix the series. Which version you on?

Hope this help.

Glad to help - follow up if anything is unclear.

► If this solved it, marking it verified helps others too.

Regards,
Grigorios Mavrogeorgis
Business Central Consultant & AL Developer

Work: Gmsoft Limited
Blog: insidebusinesscentral
LinkedIn: linkedin.com/in/gregorymavrogeorgis

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MO-22050721-0 47 on at

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Hi dear , thank you so much for your response

i changed the No. series and make them as you said

but it's still the same

i got the same error

the thing is i want the sales invoice to be manual even after posting , and idk what to do i tried multiple solution

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Khushbu Rajvi. 23,136 Super User 2026 Season 1 on at

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Please check this:https://cynthiapriebe.com/sales-header-does-not-exist-try-this/

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YUN ZHU 102,590 Super User 2026 Season 1 on at

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Hi, hope the following can give you some hints.

Dynamics 365 Business Central: Manual number for Posted Sales invoice and Posted Purchase invoice (Use the same number in Sales Order and Posted Sales Invoice?)

https://yzhums.com/21537/

Thanks.

ZHU

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OussamaSabbouh 18,486 Super User 2026 Season 1 on at

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Hello,
this is most likely caused by the Sales Invoice No. Series setup: your SALES INV series is marked Manual Nos., but it has no Starting/Ending No., and the preview is trying to find the Sales Invoice Header by the entered/manual invoice no. (***177860) and fails; set a proper sales invoice number series in Sales & Receivables Setup, add valid Starting/Ending Nos. if you want automatic numbering, or keep Manual Nos. only if users enter a valid unique invoice no. before preview/posting, then reopen the invoice and try Preview Posting again. Also check if this document was imported/created by customization/API because the *** masking in the error may hide the real number.
Regards,
Oussama Sabbouh.

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Jainam M. Kothari 17,045 Super User 2026 Season 1 on at

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Hello,

When attempting to use Preview Posting on a manually created Sales Invoice, Business Central displays the error **"The Sales Invoice Header does not exist. Identification fields and values: No.='*177860'", indicating that the system is trying to reference a Sales Invoice Header record that cannot be found.

This may be caused by missing or corrupted invoice header data, an issue with the document numbering sequence, a customization affecting the posting process, or an invalid reference within the invoice.

The issue requires verification that the invoice record exists correctly in the Sales Invoice table and that all related document references are valid before preview posting can be executed successfully.

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Kamal Khakhkhar 3,579 on at

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Hii There ,
as per requirement can you share event log using Debug , as its manual no. error possible or through customization some of values are not flow currectly.

please check for that , if you can post directly its possible that in preview there is some customizations which will not updating values as per requirement .

If you found answer , mark this verified.

Thank You.

Kamal Khakhkhar

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MO-22050721-0 47 on at

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I have created the No series to have start and end sequence and still the same error is appearing

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Mansi Soni 10,246 Super User 2026 Season 1 on at

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Hello @MO-22050721-0,

If you are still facing the same issue, it's better to debug the same in Sandbox environment to find an exact root cause with the help of technical team.
Hope this answer helps you!

If this answer helps you, kindly Mark it as verified answer!

Regards,
Mansi Soni

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MO-22050721-0 47 on at

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This is on production environment not sandbox

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