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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Does Business Central ...
Small and medium business | Business Central, N...
Suggested Answer

Does Business Central support sending Reminder Level 1 before the invoice due date (Pre Reminder)?

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Posted on by Shivanshu Bijlwan

Hi everyone,

I have a requirement to send a payment reminder to customers before the invoice due date.

For example:

  • Invoice Due Date: 20-Aug-2026
  • Reminder Level 1: 7 days before the due date

Expected behavior:

  • Reminder Level 1 should be generated on 13-Aug-2026.
  • After the due date, the standard reminder process (Reminder Levels 2, 3, etc.) should continue as usual.

My question is:

  • Does standard Business Central support pre reminders (before the due date)?
  • Is there any standard setup or configuration to achieve this without customization?
  • If not, what is the Microsoft-recommended approach for this scenario?

Thanks in advance!

Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 3,495 Super User 2026 Season 2 on at

    Haven't tested it myself in a live scenario but you should be about to set the Reminder Level to a negative value like in my screenshot with the due dates:

     

    When you create reminders just make sure to disable “Only entries with overdue amounts”:

     

     

    That should work for you.

     

    Best,

    Teagen Boll, CPA

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