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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Shopify Integration - ...
Small and medium business | Business Central, N...
Answered

Shopify Integration - reimporting deleted Shopify Customer (staging table)

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Posted on by Samantha73 3,297
Hi All
Is there a way to re-sync a deleted record from Shopify customer interim record table below (the line is manually deleted but the customer exist in Shopify:
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central migration
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  • Suggested answer
    Mansi Soni Profile Picture
    Mansi Soni 8,951 Super User 2026 Season 1 on at
  • Verified answer
    Gregory Mavrogeorgis Profile Picture
    Gregory Mavrogeorgis 992 Super User 2026 Season 1 on at
     
    Hi,
     

    Yes—no code needed.
    The Shopify connector keeps a local “Shopify Customers” list. If you manually delete a row, the delta sync won’t bring it back unless that customer changed in Shopify 

    Try this (in order)

    1. On Shopify Customers, run Synchronise Customers.

    2. If it doesn’t return: open the customer in Shopify, make a tiny change (e.g., add/remove a tag) to bump updated_at, then run Synchronise Customers again.

    3. Still missing? On the Shop card, reset/clear the customer sync state (force a full customer resync) and run the sync job.

      Exact wording varies by version, but look for actions like Reset/Full Sync or Reset Data – Customers on the shop
    Prevention: don’t delete rows from the interim list; use Block/Unlink (or just leave it) so delta sync keeps tracking the customer.
     
    If you found this helpful please mark it as verified
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    YUN ZHU Profile Picture
    YUN ZHU 99,055 Super User 2026 Season 1 on at

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