via the suggested payment tile, I selected the invoices > create payment in the vendor ledger entries. I then got an error message.
I've then gone to create the payment journal again via the method above and am now receiving the error message below.
Payment journal is showing doc no. PMT01991 as next in line and when I go to suggest vendor payments via the payment journal it isn't showing the invoices that are actually outstanding.
It seems that the message you encountered is more of a warning or informational prompt rather than an actual error. It's letting you know that the payment application process 'G05219' is still in progress for the specific entry 111038, which might be in use in another session or user’s workspace.
Did you receive this prompt only once, or are you still receiving it?
I have seen this type of error before due to the following:
The entry that you are trying to apply has already been applied to another transaction that has yet to be posted. This field is not editable when added unto the vendor ledger entry via design mode. For example, this is sitting in the payment journal as below so I need to remove this.
If I delete this payment journal then the entry is now cleared from that field which will allow me then to suggest vendor payments.
This usually happens if there is an error in the process and the system does not roll back completely.
Hope that helps,
Shauna
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.