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Finance | Project Operations, Human Resources, ...
Suggested Answer

Automating customer bank account on a customer record

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Posted on by 221
Hello,
 
I'm using Power Automate to create new customers and add their bank details in F&O.
 
I'm able to create the customer using the CustomersV3 entity
 
 
And their bank account using the CustomerBankAccounts entity
 
 
Once the bank account is created, I want to set it as the default bank account on the customer payment defaults
 
 
However, that specific field (mserp_paymentbankaccount) is read only 
 
 
How can I automate population of the newly created bank account into that field?
 
Thanks,
Michael
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  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    26,554 Super User 2025 Season 2 on at
     
    After checking, I can confirm that the “BankAccount” field cannot be modified in the “CustCustomerV3Entity” entity.
     
    I suggest you use this entity since the field is editable. 
     
    CustCustomerDetailV2Entity - Customer details V2
     
    Best regards,
  • MBates237 Profile Picture
    221 on at
    @Mohamed Amine Mahmoudi I enabled that virtual entity
     
     
    But still seem to be facing the same problem
     
  • Suggested answer
    Giorgio Bonacorsi Profile Picture
    990 on at
    Hello,

    The PAYMENTBANKACCOUNT field in Customers V3 can be edited.

    The process involves importing the Bank ID into Customers V3.PAYMENTBANKACCOUNT after importing the CustomerBankAccounts.
    If that doesn't work, try checking whether any restrictions are configured in the client's master data.
     
     
    Thank you, 
    Giorgio
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    26,554 Super User 2025 Season 2 on at
     
    I said CustCustomerDetailV2Entity not CustCustomerV2Entity !
     
    BR
  • MBates237 Profile Picture
    221 on at
    @Giorgio Bonacorsi Thanks, I've checked the parameters and they look okay
     
     
     
    As for the process, I'm fairly sure that's what I've done
     
    My customer gets created, the bank account gets created, then I attempt to add the newly created bank account to the field you mentioned, but it doesn't show up in Power Automate as a field within Customers V3, further suggesting that it is read only.
     
    I can however, select the record and update it manually from within F&O
     
     
    So I'm not really sure why I can't do it within the flow.
     
    Thanks,
    Michael
     
  • MBates237 Profile Picture
    221 on at
    @Mohamed Amine Mahmoudi These are the "custcustomer" entities that are available to me, I don't seem to be able to find the one you're referring to
     

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