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Small and medium business | Business Central, N...
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Expense Agent Permission Error While Processing Expenses in Sandbox Environment

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Posted on by 11,799 Super User 2026 Season 1

Hi Community,

I am trying to process an expense using the Expense Web App (Expense Agent) in a Business Central US Sandbox environment, but I am getting the following error:

Your license does not grant you the following permissions on CodeUnit 6931 Expense Vendor Matching: Execute.

Details: Submitting expense for Sample_Fuel_Receipt.png:

Your license does not grant you the following permissions on CodeUnit 6931 Expense Vendor Matching: Execute.

I have already tried the following:

  • Verified that my user has SUPER permissions.
  • Confirmed that I have a Business Central Premium license.
  • Uninstalled and reinstalled the Expense Agent/Expense Management extension.
  • Signed out and signed back in after reinstallation.
  • Verified the Expense User setup.

Despite these steps, I continue to receive the same error when processing receipts through the Expense Web App.

Environment Details:

  • Business Central US Sandbox
  • Premium License
  • SUPER Permission Set
  • Expense Agent / Expense Management enabled

Has anyone encountered this issue before? Could you please advise what configuration, entitlement, permission, or setup I might be missing?

Any guidance would be greatly appreciated.

Thanks in advance!

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I have the same question (0)
  • Suggested answer
    Teagen Boll Profile Picture
    3,463 Super User 2026 Season 1 on at

    I'm not sure if you did any setup in M365 online but there are a few pre-requisite steps you will want to verify have been completed. You can read about them here: Set up Expense Agent - Business Central | Microsoft Learn

    You may not have a shared mailbox with appropriate permissions or the Anthropic model may not be enabled.

    Hope that gives you a starting point!

    Teagen Boll
    Social: LinkedIn

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