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Price changes when changing the amount on a sales order

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Hi,

So I have this scenario where we want to
1. Create a sales quote
2. Quote a custom price say 10 EUR for each item, and 10 items. Sales pricelist says its usually 15 EUR.
3. Create the sales order
4. Be able to change the amount of items from 10 items to 20 items, but keep the price of 10 EUR each.

What goes "wrong" here is that we now have a row of 20 items at 15 EUR each (instead of 10 EUR each). This is standard functionality but not very convenient.

Is there any way to fix this without writing code?

And yes of course you can change the unit price back to 10 EUR manually, but I want to have it locked in at the price it was during the sales quote phase.

Kind regards
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    Price changes when changing the amount on a sales order
    As far as I know, there is no way to do this, because when you modify the quantity, the system will re-obtain the new price and will not retain the original one.
    As other experts mentioned, if you want to do this, you need to customize it.
     
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,925 Super User 2024 Season 2 on at
    Price changes when changing the amount on a sales order
    If you have the sales price list set up as mentioned, this is standard behavior. As far as I know, there is no way to change this without custom code. When certain fields on the sales order are modified, the system recalculates the unit price. One of these fields that triggers the unit price recalculation is the item quantity, as sales prices can be based on minimum quantities. Other work arounds other than custom code are perhaps you can add the price of 10 EUR to the sales price list, or don't use price lists if possible if you only have 1 price?
     

     
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Price changes when changing the amount on a sales order
    Seems like there is pricing rules set up for that item. You could take a look at the sales price list page if the pricing has been set up there.

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