Australia Direct Debit instruction

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Posted on by D365AndyHunter

Has anybody successfully set up configuration in D365F&O to be able to generate a direct debit file to collect payment from Australian customers and send the file to the bank, in this case NAB

When I try to create a direct debit mandate on the customer account there is an error stating that 'The bank account requires a valid IBAN number'

Australian banks do not use IBAN so I am unable to add in the Customer bank account because there is no valid format

As a work around I am am able to add a fictitious GB IBAN in the customer bank account in order to create a direct debit mandate

I can also amend the ISO20022 ER format to that required by the Australian bank ie containing BSB number and account number

How do I remove the validation around the IBAN?

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Dynamics 365 Finance

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André Arnaud de Cal... 303,691 Super User 2026 Season 1 on at

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Hi Andy,

The direct debit mandate is a SEPA feature related to the Single Euro Payment Area. It is recording a permission to debit a bank account from a customer with additional regulations. The IBAN check is part of this because it is a regional feature. You can read more here: SEPA direct debit overview - Finance | Dynamics 365 | Microsoft Learn

You can create customer payment journals in Australia without the mandates.

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