Purchase Order Line's Quantity received field Negative

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Posted on by Tatan Camilo

Hello Community,

Version Microsoft dynamics 365 Business central version W1 14.3 (14.0.46844.0)

I have a purchase order with Quantity received field with negative quantities.

Follos steps done:

1. The user created 1 receipt and undo the receipt

2. The user created a 2nd receipt and modified the quantity but keep the amount

3. The user undo receipted

4. The user created a 3rd receipt and undo the receipts

Now the quantity received field show up with negative quantities according with the las receipt.

I remember that happen when you create more than 1 receipt and immediately after that post all receipts. the result of that is you receipt more quantities of the real receipt.

Someone else have happened that and how can resolve

I appreciate any comments

Thanks

Jonathan

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Dynamics 365 Business Central

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Sohail Ahmed 11,136 Super User 2025 Season 2 on at

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This might give you a hint to resolve your issue

https://community.dynamics.com/forums/thread/details/?threadid=ea54c92a-c0d4-43d6-bf46-a7b21773ffdf

https://www.dynamicsuser.net/t/negative-quantity-to-receive/3719

✅ Mark this answer as verified if it helps you.

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YUN ZHU 95,331 Super User 2025 Season 2 on at

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This is a bit weird, is there any customization? Generally, it is not possible to post.

PS:

Dynamics 365 Business Central: Move Negative Lines feature (Create a replacement order in return process)

https://yzhums.com/19957/

Thanks

ZHU

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Andrés Arias 4,188 Super User 2025 Season 2 on at

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Hello,

The following information might help.

https://thedynamicsexplorer.com/2020/03/23/dynamics-365-business-central-using-a-negative-quantity-on-a-sales-order-to-return-items/

https://github.com/microsoft/AL/issues/4885

I hope I can help.

Regards,

Andres

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Mansi Soni 8,907 Super User 2025 Season 2 on at

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Hello,

You can try to reverse the transaction and check the item ledger entries.

Regards,
Mansi Soni

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Gerardo Rentería Ga... 25,213 Most Valuable Professional on at

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Hi

Could you check if you have any customizations in this process of undo the reception?

Best

GR

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Jainam M. Kothari 15,631 Super User 2025 Season 2 on at

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Hello,

Negative quantities in the "Quantity Received" field can occur due to repeated receipt and undo receipt actions, especially when quantities are manually edited or receipts are posted without proper invoice matching.

This leads to inconsistencies in item ledger entries and quantity tracking.

To resolve it, you can manually adjust the purchase order, review item ledger entries for discrepancies, or use item journals to correct inventory.

If the order is too complex to fix, creating a new purchase order may be the cleanest solution.

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