Dynamics Community Forum Thread Details

What is the correct way to get back the original item cost value and quantity amount?

Hi Community,

I have this issue..

What is the right way to retrieve back the original item cost value and quantity amount such that I can get back my original item quantity and cost price in Navision?

Suppose I have an Item A, this Item is Purchased using Purchase Order, and has been invoiced using Purchase Invoiced. Then the Item has been consumed in warehouse, and then some of the consumed item A has been sold using the sales order and then invoiced using the Sales Invoiced.

Now when I try to do a Purchase return order for the Item, I can't do it, because it shows me this error: "One or more return document lines were no copied. This is because quantities on the posted document lines are already fully or partially applied, so the Exact Cost Reversing Link could not be created.".

Can you share with me step by step in layman terms how to reverse this scenario such that I can get back my original item cost value and quantity in Navision?

Thank you.

Categories:

Purchasing

Financial Management

Sales

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