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267Hi everyone,
I am using Dynamics 365 Business Central Online with the standard Workflow User Group functionality (no customizations).
My Workflow User Group is configured as follows:
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Sequence 1: 2 approvers
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Sequence 2: 7 approvers
My requirement is:
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In Sequence 1, any one of the 2 approvers should approve, and then the workflow should move to Sequence 2.
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In Sequence 2, any one of the 7 approvers should approve, and the document should be fully approved/released.
My workflow conditions are:
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An approval request is approved →
Sequence No. = 1 -
An approval request is approved →
Sequence No. = 2
However, after one approver in Sequence 2 approves, the remaining approval entries stay Open, and the document remains Pending Approval. It does not complete the workflow.
There is:
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Only one workflow enabled.
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No custom AL code.
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No Power Automate.
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Using the standard Workflow User Group response.
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Business Central Online.
My questions are:
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Does the standard Workflow User Group support the scenario where any one approver in the same sequence is enough to complete that approval level?
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If yes, is there any additional workflow configuration required?
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If not, is a customization required to cancel the remaining approval entries after the first approval?
Any guidance or suggestions would be greatly appreciated.
Thank you!
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