Dynamics Community Forum Thread Details

SendEmailFromTemplate Action Error : URL was not parsed due to an ODataUnrecognizedPathException

Hi all,

We have requirement to reply from a specified mailbox to the stakeholder using a email template whenever an email arrives to the mailbox with specific subject lines.

I am trying to use the 'Perform an unbound action step' with - SendEmailFromTemplate action.

I keep getting an error regardless of how I try, be it hard coding in the fields or dynamically adding them in via previous steps.

This is what I have done -

Trigger on Email Create on a specific mailbox -
Get the case record from the trigger
Get the contact record from the trigger
Get the template record for a specific template
Use Perform Inbound Action to use the template to send a reply to the stakeholder

Below is the screenshot for the steps in flow:

I am getting below error

"URL was not parsed due to an ODataUnrecognizedPathException. Resource not found for the segment provided in the URL". Can someone please help unblock the issue by suggesting the correct parameters in the Perform unbound action step.