Custom activity button shows under "Other Activities" dropdown instead of ribbon

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Posted on by Gaurav Tempe

Hi everyone,
I recently created a new custom activity called Engagement in the modern Dynamics 365 app (MDA). While the activity is working as expected, I noticed that the Engagement button is not directly visible on the command bar. Instead, it gets pushed under the flyout (three-dot menu).
To make space, I used Ribbon Workbench via XrmToolBox to remove the out-of-the-box Letter button, hoping the Engagement button would take its place—but that didn’t happen.
Has anyone faced a similar issue or know how to:

Force the Engagement button to appear directly on the ribbon?
Reorder or prioritize ribbon buttons in MDA?

I've attached a screenshot for reference.
Appreciate any help or guidance—thanks in advance!

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Dynamics 365 general

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Anupam.khasia 170 on at

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Hello @Gaurav Tempe,

Command bars appearing on activities are standard OOB , I don't think by removing any of that custom activity button will appear.

I would suggest creating a new "Command Button" and its "Action" and place where you would like.

Please mark it as resolved if it helps you.

Thanks

Anupam

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