cancelling or crediting on-account transactions

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Posted on by DAS-07080332-0

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Hello,
We have a project with on-account transactions in D365 FO. When we access the Project Invoice Journals and try to go to Functions → Select for Credit Note, no invoice proposal is being created.
Here’s what we are doing:

Go to Project Management and Accounting → Project Invoices.
Select the relevant project invoice.
Under Functions, choose Select for Credit Note.
Click Credit Invoicing and select the appropriate reason code.
In the Invoice Proposal tab, ensure that Auto-create invoice proposal is enabled.

When I check the on-account transactions, I see that the Transaction Origin is a Prepayment Journal Voucher and the Invoice Status is Fully Invoiced.
How can we cancel or reverse the credit in this scenario?

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Dynamics 365 Finance

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