Help Menu Grayed Out - Dynamics 365 Business Central 23.2 On-Premise

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Posted on by Ernesto Pina Alberto

Hello,

I'm currently running Dynamics 365 Business Central 23.2 On-Premise.

I noticed that the Help menu appears grayed out on the right side panel as expected.

Has anyone experienced the same behavior in BC 23.2 On-Prem?

What could be the possible causes? I’m not sure if this is related to the version itself or if it could be something specific to the installation.

In previous and latest versions, the Help pane (with Microsoft Learn, Support, Community, etc.) opened correctly.

Thanks in advance for any guidance.

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Dynamics 365 Business Central

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Sumit Singh 3,380 on at

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Help Menu Grayed Out - Dynamics 365 Business Central 23.2 On-Premise

Hi Ernesto,

Please check below link if it helps:-

Solved: (?) "Help and Support not working.

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