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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Change management for purchase orders, some questions

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Posted on by 75
Hello all,
 
I am dealing with the need of having change management activated in my company. I have some doubts, maybe one of you could help here:
 
1) we will setup automatic re approval for purchase order as a policy, I understand we also need a workflow conditional step for this. Question: how can we handle tolerances for reapproval?, example: price 10.000 EUR, if a date changes, automatic reapproval needed, if price is changed, then new approval is needed, but if the price difference is small, lets say instead of 10k, it is 9800 EUR, then this should have automatic reapproval as well. How to deal with these tolerances in the system? (for price/amount and quantity)
 
2) I have noticed that when using vendor collaboration section in the purchase order (with or without EDI), the status needs to be approved to send it for external review. After we send it for external review, then we receive a response via EDI or we add it manually, then any modification in the conditions (lets say a confirmed delivery date filled, price change, etc), the response cant be accepted, because the status is not draft (error appears). Then the only way is pressing "request change" so the order goes to status draft again and the response could be processed and accepted. Is there a way to handle this to avoid going to draft again so the changes could be accepted (and in consequence the order updated)?
 
Here we would like that some fields could be updated, without this time consuming task of going to draft, opening, and accept changes for vendor collaboration, or even without vendor collaboration, some fields should have an easy edition without the need of submitting the worklflow again (at least this is what we expect). Even after this, we need to go to the response again and press "process PO update" button to get these changes.
 
Last but not least, without change management, when we have vendor as auto confirm after accepting the response, with change management this doesnt work as expected with change management activated. Is there a way to have this working?
 
If you know a better tool or way than "request change" I would appreciate it as some changes are so small that dont require to be resend to the workflow, and using request change, then updating, then submitting again may be too many clics.

Thanks a lot!
Ricardo
I have the same question (1)
  • André Arnaud de Calavon Profile Picture
    300,917 Super User 2025 Season 2 on at
    Hi Ricardo,

    Let me try to help you and provide my thoughts.
     
    1. You can set up conditions with calculated fields. The fields you can use are Delta invoice amount and Delta invoice percentage. Using these fields you can check the deviation from the previous approved PO. In case you want to know if there was an approval before, you can also use the field Previous version exists.
    2. No, this is not possible as otherwise all details can be changed while a PO is in review. So either you need to recall a pending workflow or request a change. Using purchasing policies, you can manage which field requires a reapproval or not. You can then exclude fields like a confirmed delivery date, but I would recommend to have price changes handled via an approval.
  • Guy Terry Profile Picture
    28,924 Moderator on at
    Just to add to Andre's answer, if workflow is enabled on the Purchase order, there is no by-passing of the Request change > Submit process. There is only the choice of auto-approval or manual approval.
     
    I don't understand what you are asking here: 
    Last but not least, without change management, when we have vendor as auto confirm after accepting the response, with change management this doesnt work as expected with change management activated. Is there a way to have this working?
  • Suggested answer
    DAnny3211 Profile Picture
    11,397 on at

    Hi Ricardo,

    Thanks for your detailed questions! You're raising some important points about change management in purchase orders within Dynamics 365 Supply Chain Management. Here are some insights:

    1. Handling Tolerances for Reapproval

    • You’re correct that workflow conditions are key to managing automatic reapproval.
    • To handle tolerances, you can:
      • Use workflow conditional expressions to compare the original and modified values.
      • Set up thresholds for price or quantity changes (e.g., allow changes within ±5% without triggering reapproval).
      • Consider using custom workflow logic or extensions if the built-in conditions are too rigid.

    2. Vendor Collaboration and Status Handling

    • The issue with needing to revert to Draft status to accept changes is a known limitation.
    • Currently, the “Request Change” process is the standard method to re-enable editing and accept vendor responses.
    • To streamline this:
      • You might explore custom roles or workflows that allow limited field updates without full reapproval.
      • Alternatively, use Power Automate or custom scripts to automate the “Request Change” and “Process PO Update” steps for minor changes.

    3. Auto Confirmation with Change Management

    • When change management is enabled, auto-confirmation may not behave as expected because the system enforces stricter validation.
    • You can try:
      • Configuring vendor collaboration parameters to allow auto-confirmation for specific fields.
      • Using custom logic to bypass workflow for minor updates.

    Final Tip

    If your organization frequently deals with small changes, consider creating a custom workflow branch for “minor edits” that bypasses full approval or uses auto-approval rules.

    Let me know if this helps, and please mark the response as helpful if it answered your question 😊

    Best regards!

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