Share
ReportHello everyone. A colleague deleted the storage account under the resourcegroup that LCS typically creates, "DynamicsDeployments-westeurope." Unfortunately, we noticed it too late, and it was permanently deleted.
I'm trying everything without having to redo the dev VM. So far, I've recreated the storage account with the same name and the same settings, recreated the containers inside it the same way, and tried to launch an update, specifically "Microsoft Dynamics 365 for Finance and Operations (10.0.47)."
I see that the LCS package is created, the VM correctly loads it, expands the ZIP, and begins all its installation processes. In fact, I receive the email from LCS correctly that the progression is starting. This is where the problem occurs. Somehow, it seems the machine is unable to write to the temprunbookstorage container, where it should generate an XML file for the runbook's progress to LCS. Obviously, it fails.
The downloadable LCS errors are as follows:
I'm trying everything without having to redo the dev VM. So far, I've recreated the storage account with the same name and the same settings, recreated the containers inside it the same way, and tried to launch an update, specifically "Microsoft Dynamics 365 for Finance and Operations (10.0.47)."
I see that the LCS package is created, the VM correctly loads it, expands the ZIP, and begins all its installation processes. In fact, I receive the email from LCS correctly that the progression is starting. This is where the problem occurs. Somehow, it seems the machine is unable to write to the temprunbookstorage container, where it should generate an XML file for the runbook's progress to LCS. Obviously, it fails.
The downloadable LCS errors are as follows:
-----AxUpdateInstaller_execute_20260416140834460.log----
[14:08:34.4756] .NET Framework version 4.8 or later installed.
[14:08:34.7570] Start deleting old runbook files.
[14:08:35.0226] Failed to run action 'RefreshBlobContainer' after 1 attempt(s)
[14:08:35.0226] StartIndex cannot be less than zero.
[14:08:35.0226] Parameter name: startIndex
[14:08:35.0226] at System.String.Remove(Int32 startIndex)
[14:08:35.0226] at Microsoft.Dynamics.AX.AXUpdateInstallerBase.CloudBlobManager.GetRunbookIDfromRunbookFileName(String runbookFileName)
[14:08:35.0226] at Microsoft.Dynamics.AX.AXUpdateInstallerBase.CloudBlobManager.<>c__DisplayClass7_0.<RefreshBlobContainer>b__0()
[14:08:35.0226] at Microsoft.Dynamics.AX.AXUpdateInstallerBase.AXUpdateInstallerBase.ExecuteWithRetry(Action action, String callerName, Int32 retryInterval, Int32 maxRetryCount)
I found an AzureStorage.StorageConnectionString key in the K:\AosService\WebRoot\web.config file, but I can't see the contents because they're encrypted. I'm not sure if that's actually the correct parameter to fix.
Does anyone know how to fix this?
Thanks in advance
Thanks in advance
Categories:
I have the same question (0)
All responses (
Answers (
791
