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Customer experience | Sales, Customer Insights,...
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CC Recipient in Journey Emails

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Hi i am currently coming across the following limitation In Dynamics 365 Customer Insights – Journeys, the CC feature for emails within customer journeys is restricted to recipients derived only from Contact or Lead entities. This limits flexibility in scenarios where journeys are initiated by custom or business triggers.
 
I am trying to send an email to Contact 1 and have Contact 2 in the CC
 
I am unable to achieve this unless Contact 2's email is stored on Contact 1 itself
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