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Dynamics 365 CommunityForums Microsoft Cloud for Sustainability | MSM, SDSF,... Unable to login in MSM...

Microsoft Cloud for Sustainability | MSM, SDSF,...

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Unable to login in MSM Trial Version

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Posted on by SP-02051057-0

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Hello,

While i am trying to login in Trial version, it showing me error. Error Screenshot attached. Kindly suggest

Screenshot 2025-05-02 162821.png

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Sustainability Manager

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JS-05121512-0 on at

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Hello, I am looking into your issue. In the meantime, can you please confirm that you followed all the steps in Sign up for a free trial - Dynamics 365 Customer Insights | Microsoft Learn? Specifically:

To sign up you, need to use a work or school email address, not a personal email address. If you don't have a work or school email address, your tenant admin doesn't allow self-service trials, or if your school or work account isn't managed by Microsoft Microsoft Entra ID, sign up for a free Office 365 E5 trial, then use the email address associated with your Office 365 E5 trial to sign up for the Customer Insights trial.

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JS-05121512-0 on at

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Please follow the steps here:Sign up for a free trial - Dynamics 365 Customer Insights | Microsoft Learn Specifically, I can see that your tenant is not enabled for trial creation. Please update that setting in the Admin Center and try agian.

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