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Dynamics 365 Community / Forums / Microsoft Cloud for Sustainability | MSM, SDSF,... / Missing MSM navigation
Microsoft Cloud for Sustainability | MSM, SDSF,...
Answered

Missing MSM navigation

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Posted on 19 Mar 2025 09:40:46 by Lea Kraus 111
Hi team,
 
two days ago our MSM got updated with the new External Reporting features.
But when I open MSM Premium now, the navigation bar on the left is missing a lot of things, e.g. Analytics and Data Import part. It seems that only the navigation from External Reporting is displayed...
Is that intentional? Any idea how I can get the previous navigation?
 
 
Cheers,
Lea
Categories:
Sustainability Manager
  • Lea Kraus Profile Picture
    Lea Kraus 111 on 27 Mar 2025 at 11:23:33
    Missing MSM navigation
    The manual update helped indeed and installed a solution called "Sustainability navigations". This seems to have fixed the navigation display issue!
  • Verified answer
    Subhajit Chatterjee Profile Picture
    Subhajit Chatterjee on 20 Mar 2025 at 07:18:08
    Missing MSM navigation
    Yes, it is advisable that you upgrade your environment to the latest version of MSM Premium using either solution center or PPAC. Post the upgrade, please verify that all Dataverse solutions that is part of the package have been upgraded to the latest version. That should resolve the issue with the sitemap navigation. 
  • Lea Kraus Profile Picture
    Lea Kraus 111 on 19 Mar 2025 at 15:33:01
    Missing MSM navigation
    We have installed MSM Premium and until a few days ago the access to all the normal and premium features was working fine. But when I open the Sustainability Manager now (via Bookmark oder via the app within the solution), it only shows me the External Reporting features.
     
    Could it help to run the MSM premium installation again within the solution center?
    We haven't changed the sitemap on our own and from the screenshot and link provided I'm not sure how to solve this issue.
     
     
  • Subhajit Chatterjee Profile Picture
    Subhajit Chatterjee on 19 Mar 2025 at 15:16:01
    Missing MSM navigation
    The screenshot shared seems to indicate that you have installed the MSM External Reporting edition of Sustainability Manager. Can you please confirm on the same?
    Please note that in this version of MSM, only the External ESG Reporting feature is available. Other features such as Data Imports, Calculations, Analytics, and more are available with the MSM Essential / Premium editions. 
  • Suggested answer
    Ivan (Vanya) Kashperuk Profile Picture
    Ivan (Vanya) Kashperuk on 19 Mar 2025 at 14:59:04
    Missing MSM navigation
    Yeah, it's an unfortunate known issue where the External reporting couldn't just get it easily into the nav
     

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