web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

GP2018 – Email error message “PDF file not created” was displayed.

(0) ShareShare
ReportReport
Posted on by 2
Hi, We have recently upgraded GP2013R2 to GP18.6.1685 (2023).

When attempting to email customer statements, we are receiving the error message: “PDF file not created.”

The system is configured to use MAPI with Outlook, and the Microsoft Office version in use is 16.0.14332.20344 (32‑bit).

Has anyone encountered this issue before? Any guidance or suggestions would be greatly appreciated.

 
 
 
Categories:
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Abhilash Warrier Profile Picture

Abhilash Warrier 836 Super User 2025 Season 2

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 441 Super User 2025 Season 2

#3
Martin Dráb Profile Picture

Martin Dráb 346 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans