web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Electronic Signature Error on InventTransferLine OOB Issue

(3) ShareShare
ReportReport
Posted on by 12

Hi everyone,

I am facing an issue with Electronic Signatures in D365 Finance & Operations and need some guidance.

Scenario

I have enabled Electronic Signature for the table InventTransferLine (using standard Out-of-the-Box setup).

Whenever I try to apply an electronic signature on Transfer Order Line during line creation/update, the system successfully creates the signature record but then throws the following error: "Transaction does not contain a required signature."

Important Points


  • No customization has been done — this is purely Out-of-the-Box behavior

  • Electronic signatures are configured properly

  • User permissions & roles are valid

  • The signature prompt appears and the signature is captured

  • After confirming signature, the error pops up

  • Cache refreshed, AOS restarted — still same issue

 

Technical Observation

Debugging indicates that the system is unable to locate the required signature record in cache after it's created — even though the signature entry is inserted successfully.

Request for Help

Has anyone faced this issue for InventTransferLine electronic signatures?
Is there:


  • Any known bug for Transfer Order signatures?

  • A specific setup/feature needed for inventory documents?

  • A workaround or hotfix available?

Would really appreciate if someone can guide whether this is a configuration gap or a known issue in D365.

Thanks in advance!

Categories:
I have the same question (1)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    303,314 Super User 2026 Season 1 on at
    Hi,
     
    I haven't used the electronic signature for transactions before. In your scenario it is not a transaction, but a worksheet table which is input for transactions. I mainly used it to setup a signature for (vendor) bank accounts. Can you check if the functionality is working correctly for vendor bank accounts?
     
    The transfer order line has more logic than masterdata when saving the data. In case in the background, a record is updated again using X++ coding, it can't interact with the user to retrieve a new signature. If that is the culprit, you can consider developing an own built-in type of signature, like e.g. the activation of BOM versions.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 510 Super User 2026 Season 1

#2
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 399

#3
Adis Profile Picture

Adis 251 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans