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Invoice Currency showing in USD but actually its GBP

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Posted on by DE-03121601-0

Dear Experts,

I have one issue with invoice capture app, in UAT all the invoices were showing in GBP which is correct as the Entity is GBP or the company is in UK, however after going live, we can see the currency showing in USD, which is odd to us.

Note- This is just a incorrect presentation in showing the amount, because the invoice actually captured correctly from the currency which is GBP, see below.

First screen shows the invoice currency which is in GBP and second screen shows the invoices are listed with USD.

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Dynamics 365 Finance

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Giorgio Bonacorsi 1,439 on at

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Hello,

Can you check if this flag is activated or no into the setup Manage processing rulest? Which currency do you have in your vendor master data?

Thank you,

Giorgio

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DE-03121601-0 27 on at

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Checked it but it is already enabled, what can be the reason?

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Giorgio Bonacorsi 1,439 on at

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You can even try reviewing the analysis performed by the AI model in the invoice capture process.

This might help you understand exactly where the value originates from.

Thank you,

Giorgio

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