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Customer experience | Sales, Customer Insights,...
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Opportunity renewals created automatically if account is assigned to a team

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Hello, in our customized process of opportunity renewal creation, when an account is assigned to a sales rep, the renewal gets created (with Power Automate flow) when the due date has come, but when it is assigned to a team (inside sales), it does not work.
Does anyone know if this is a default setting of Microsoft or could this be changed? Could a Power Automate flow make the difference when the account is assigned to a team, but still create the opportunity renewal?
 
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Cat
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