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Finance | Project Operations, Human Resources, ...
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LCS Connection to Cloud Dev Environment Broken

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Posted on by 4
Good morning.
 
I'm having issues with the connectivity between LCS and my cloud dev environment. Symptoms includ
1. Not being able to stop or start the environment from LCS with the error "An error has occurred. Please try again later. If the issue persists, please contact support with this Id: 7eccd3f0..."
2. Not being able to process updates - Error message "Preparation failed"
3. Environment Version Information not updating in LCS after doing a manual version update
4. Unable to rotate secrets - Error message "Unable to rotate secrets. Please contact support with the following activity ID details.Environment errors: 1d930050-...."
 
We have checked the following as far as possible
1. Microsoft Azure Connections (in LCS). Initially the authrorisation was not enabled, but its fine now
2. IP addresses for Azure USA have been allowed on the DEVbox
3. Azure subscription is the correct one for where the DEVBOX is hosted.
 
Are there some additional checks that we can do?
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  • Suggested answer
    Navneeth Nagrajan Profile Picture
    2,168 Super User 2025 Season 2 on at
    LCS Connection to Cloud Dev Environment Broken
    Hi CU29090547-0,
     
    For LCS connectivity (of your Cloud hosted environment) to Microsoft Azure portal ensure that you have the ability to access the Certificates under App Services called "App Service certificates". Authorisation to App Service Certificates section is required to link the Azure subscription to your LCS subscription. Also, ensure your resource group with prefix Dynamics-Deployments-<name> is added to the Azure portal. Would recommend checking the same.
     
     
    References:
  • Vahid Ghafarpour Profile Picture
    11,938 Super User 2025 Season 2 on at
    LCS Connection to Cloud Dev Environment Broken

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