Approval Workflow

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Posted on by CU09090948-0

Hello all,

We have setup an approval workflow and we are using a workflow user group on a standard entity. Reading this article (How to Set Up Workflow Users - Business Central | Microsoft Learn) looks like only one person in the same stage needs to approve in order to approve the record (assuming only one stage) but when testing it I can see that different behaviour (all people in the same stage has to approve).

Example:

User Group with 3 people

-Expectation (from the MS learn link above):

Record sent for approval

1 user from the group (out of the 3) approves the record

The record is approved

-How it actually works:

Record sent for approval

1 user from the group (out of the 3) approves the record

The record is still pending approval

the other 2 users approve

The record is now approved

Any help to understand this better will be much appreciated.

Thanks in advance.

Categories:

Dynamics 365 Business Central

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Answers (1)

CU09090948-0 14 on at

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Approval Workflow

Thanks Jun Wang for the reply.

After reading a bit more about it this I got to that resolution and it works as you mention.

Thanks again for your reply.
Verified answer

Jun Wang 7,443 Super User 2024 Season 2 on at

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Approval Workflow

this is the expected behavior, all approvers in the same level need to approve before a record is released.

but you could change the workflow setting so that it only needs any one of the approver for approval

here is blog for detailed guidance

https://thedynamicsexplorer.com/2022/11/29/dynamics-365-business-central-how-to-create-a-workflow-that-only-requires-approval-from-one-of-the-defined-approvers/