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Finance | Project Operations, Human Resources, ...
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UDE - Unable to deploy after DB copy and sync

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Good morning,
 
I recent tried using a UDE environment and the initial setup went well. I'm able to go on the front end and perform tasks and all data is available. I have no issues when building models or doing a DB sync.
 
However, I'm unable to do deployments any more after I did a DB copy and a DB sync. When running the deployment I run into a connection error/unable to start the service. This occurs for any model I choose or if I select all models, it ends in the same error. See output log below.
 
I'm not sure what the issue is but my only guess is that the environment that I copied from is on 10.0.44 while my UDE is on 10.0.45. I'm not sure why that would be an issue but it seems like it started after I did the copy DB to my UDE. When I login on Visual Studio to my UDE it asks me to download assets that are associated with 10.0.44. Again, I'm not sure if this is the reason or related to why my deployments fail. I've tried downloading the assets but is fails when extracting the zip file.
 
I'm not sure if this is a limitation or a known bug. I can't seem to find any information. Has anyone else had a similar issue? I will probably create a new environment based on 10.0.44, but I would like to know why the deployments failed for future references. I would like to avoid this happening again when I updated to a new version in the future, if that is indeed the issue. I'm not sure what else I can do at this point with this environment.
 
 
 
 
Below is my output log from running a deployment just for the ApplicatoinPlatform model.
 
11/6/2025 9:59:59 AM : Reading the import configuration. Please wait.
 11/6/2025 9:59:59 AM : Import configuration loaded.
 11/6/2025 10:00:00 AM : Reading the solutions. Please wait.
 11/6/2025 10:00:00 AM : Reading the solutions. Please wait.
 11/6/2025 10:00:00 AM : Found 1 solutions.
 11/6/2025 10:00:00 AM : Reading External Packages
 11/6/2025 10:00:00 AM : Validating Support for Processing Finance and Operations Applications
 11/6/2025 10:00:02 AM : Validating Support for Processing Finance and Operations Applications
 11/6/2025 10:00:02 AM : Read Finance and Operations Application Host Details
 11/6/2025 10:00:04 AM : Read Finance and Operations Application Host Details
 11/6/2025 10:00:04 AM : Validating Finance and Operations Module Details
 11/6/2025 10:00:04 AM : Validating Finance and Operations Module Details - File ApplicationPlatform_1_0_0_1_managed.zip Mismatched to Finance and Operations Application Host - See log for path
 11/6/2025 10:00:05 AM : Reading External Packages - Requested Finance and Operations module validation failure
 11/6/2025 10:00:05 AM : Importing solutions
 11/6/2025 10:00:05 AM : Beginning load of solution Example Solution, version: 1.0.0.1.
 11/6/2025 10:00:06 AM : Skipping solution Example Solution. Version 1.0.0.1 of the solution is already loaded.
 11/6/2025 10:00:06 AM : All solutions import complete.
 11/6/2025 10:00:07 AM : Installing Finance and Operations application
 11/6/2025 10:00:07 AM : Installation completed for Finance and Operations application
 11/6/2025 10:00:08 AM : Installing Finance and Operations application
 11/6/2025 10:00:08 AM : External Package Upload
 11/6/2025 10:00:08 AM : Upload Finance and Operations Module ApplicationPlatform - Staging
 11/6/2025 10:00:09 AM : Upload Finance and Operations Module ApplicationPlatform - Uploading Payload
 11/6/2025 10:17:52 AM : Upload Finance and Operations Module ApplicationPlatform - Uploading Complete
 11/6/2025 10:17:53 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module
 11/6/2025 10:17:57 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module - WaitingForResources; 
 11/6/2025 10:18:03 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module - InProgress; Starting apply package.
 11/6/2025 10:18:08 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module - InProgress; Package deployement still in progress for the package ApplicationPlatform.  
11/6/2025 10:20:18 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module - InProgress; Starting services on the environment. (occurs for 16 minutes)
11/6/2025 10:35:55 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module - WaitingForResources; Starting services on the environment. (occurs for about 2 minutes)
11/6/2025 10:38:47 AM : Upload Finance and Operations Module ApplicationPlatform - Applying Application Module - Failed; Error Message: "Microsoft.Dynamics.CAP.Iris.Connectors.Exceptions.DSSidecarOperationException: DS/Sidecar operation: axhost-remoteprocess failed with the error code FailedDependency; error message: Failed to start services..\r\n\tstatusCode = FailedDependency\r\n\r\n   at Microsoft.Dynamics.CAP.Iris.Jobs.LifecycleJobs.StartServicesWithPollingJob.RunPollAsync(StartServicesWithPollingMetadata startMetadata) in C:\\__w\\1\\s\\src\\Iris.Infrastructure\\Jobs\\Lifecycle\\JobCallbacks\\CommonActions\\StartServicesWithPollingJob.cs:line 122\r\n   at Microsoft.Dynamics.CAP.Iris.Jobs.Platform.LongRunningWithPollingJob`1.RunAsync() in C:\\__w\\1\\s\\src\\Iris.Infrastructure\\Jobs\\Platform\\LongRunningWithPollingJob.cs:line 60\r\n   at Microsoft.Dynamics.CAP.Iris.Jobs.Platform.WhatIfModeSupportedJob`1.ExecuteAsync() in C:\\__w\\1\\s\\src\\Iris.Infrastructure\\Jobs\\Platform\\WhatIfModeSupportedJob.cs:line 68"
 11/6/2025 10:38:52 AM : Upload Finance and Operations Module ApplicationPlatform - Failed
 11/6/2025 10:38:52 AM : Installation failed for Finance and Operations application
 11/6/2025 10:38:52 AM : Beginning queueing up UpdateRibbonClientMetadata job.
 11/6/2025 10:38:53 AM : Successfully queued up UpdateRibbonClientMetadata request.
 11/6/2025 10:38:53 AM : Installation failed for Finance and Operations application
 
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  • André Arnaud de Calavon Profile Picture
    299,881 Super User 2025 Season 2 on at
    UDE - Unable to deploy after DB copy and sync
    Hi Luke,

    Can you explain what you mean by a DB copy? Using unified environments, there is no DB copy supported, only a copy of a complete environment (application and data). 

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