Is there anyone here that's familiar with the CAT/AGCO Module in D365 Finance & Ops?
I was reversing some invoices but missed a crucial step in the process.
I'm using the module:
AP > Invoices > CAT/AGCO Electronic Invoices & Credits (vendor invoices are populated here and invoiced through this module).
also using Module:
AP > Invoices > Invoice approval (to reverse the invoices)
Correct steps to reverse:
navigate to Invoice approval module > click on 'new' > 'AP approval' > Lines > Find vouchers > add vouchers > Functions > cancel > post voucher (this should be done line by line).
Actual steps: (I had multiple vouchers in an Approval journal)
navigate to Invoice approval module > click on 'new' > 'AP approval' > Lines > Find vouchers > add vouchers > Functions > cancel (I only cancelled the 1st voucher > posted the journal.
Outcome:
Only the invoice that I cancelled was reversed and now in status 'imported'. For the other invoices, they all remain in the 'registered' status. however, the invoice pool is empty.
What happened is the other vouchers were picked into the approval journal but never actually cancelled, so they got removed from the pool but stayed in registered status.
I’ve seen this with CAT/AGCO, it’s pretty sensitive to doing it line by line. Easiest way to fix it is create a new approval journal, run Find vouchers again and try to pull those invoices back in, then cancel and post them one by one properly. If they don’t show up, then they’re basically stuck in an intermediate state and you’ll need a correction/reset (sometimes via data fix), because the module keeps its own status separate from standard AP.
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