I've created a new workflow for Purchase Orders. And after approval by the approvals it stays in the status pending approval. When I checked the restricted records it is in the restricted records but in my workflow I have aligned for ensuring that it's released from restricted records and staged to set to Release. When I check the workflow instances it shows those particular steps were inactive. I don't understand why won't change the status of the purchase Order to Released. (Permissions = Super as an fyi)
Looking at the screenshots the setup of workflow seems correct.
Also Workflow step instance set to Inactive once completed.
I suggest debugging the case on the instance. That may reveal some clue.
Regards,
Dhiren.
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