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Finance | Project Operations, Human Resources, ...
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Suggest Vendor Payments

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Posted on by 53
We are encountering a problem when two particular users are trying to use Suggest Vendor Payments to post a manual check. They both were able to do this function yesterday but cannot today.  When using suggest vendor payment selection criteria to pull one invoice for a specific vendor, they get no results. When I use the same criteria, I get the invoice they want to record the payment for successfully.
I asked them to go to the VLE of the vendor and select the invoice and do a MEM Create Payment and it worked for them. I have checked their user set up and nothing changed, we had no updates last night.
Any suggestions on what to check next?
Thanks,
Lisa
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