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ReportHello,
I'm using Copilot in Sales app on Dynamics 365. When type in " Show me opportunies" and getting below error:
This error occurs on every input inquiry.
Sales
It looks like your request to show opportunities triggered an error when searching the CRM.
Here’s the exact message returned:
“Search failed! Request 'QuerySkillStructuredData' failed.”
“Search failed! Request 'QuerySkillStructuredData' failed.”
This means the system couldn’t retrieve any opportunity data due to an internal search issue.
You can try again with a more specific question (for example: “Show me my open opportunities” or “Show opportunities for account <name>”), but if the error persists, it may indicate a configuration or access issue.
For troubleshooting, you can refer to:
- Sales Document
- Sales FAQ
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