web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Unanswered

Subject: Dynamics 365 Sales Trial – Can I use multiple users?

(0) ShareShare
ReportReport
Posted on by 170

Hello ,

I have a 30-day trial of Dynamics 365 Sales integrated with Dynamics 365 Business Central.

I would like to clarify the user setup for the trial:

  • Is the trial limited to one user only, specifically the user who was used to create the Dynamics 365 Sales Connection Setup?
  • Or can I also allow other users that already exist in the Business Central Users page to access and use Dynamics 365 Sales?
  • Is there a page in Dynamics 365 Sales / Dataverse where I can see which users are enabled and have access to the trial environment?

I tried signing in with another user, but I receive the following error:

“The account needs to be added as an external user in the tenant first…”

My goal is to test the CRM integration using multiple users before purchasing the full Dynamics 365 Sales license.

Could you please explain why this error occurs and what is the correct way to add/enable additional users in the Dynamics 365 Sales trial environment?

Thank you.

 
 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 710 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 387 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 385 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans