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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Getting error while po...
Small and medium business | Business Central, N...
Suggested Answer

Getting error while posting General Journal data entry

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Posted on by CU30070903-2 22
Hello Everyone!,
 
I am getting below error whenever I am trying to fill up the data in the General Journal Line, Could anyone help here to me with this problem:
 

Check that all the entries with the same Document No. and a VAT Bus. Posting Group and VAT Prod. Posting Group associated have a Customer/Vendor associated, check that all the lines with the same Document No. have not more than one Customer/Vendor associated, check that all the lines with same Document No. have in the field Document Type the same value: Invoice, Credit Memo or Finance Charge Memo.
 
Any one knows that what to do here, please help me step by step.
 
 
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • techreviews.digital Profile Picture
    techreviews.digital 376 on at
    Dear User, 

    Greetings!!!

    Can you please provide more details, or better what information you are adding on the General Journal Line. Based on that we will be happy to assist you. 
     
    Thanks & Best Regards, 
    Sheikh Muhammad Jawad
  • Suggested answer
    Jainam M. Kothari Profile Picture
    Jainam M. Kothari 15,631 Super User 2025 Season 2 on at
    Hello,
     
    You need to ensure that all lines with the same Document No. have consistent values: only one Customer or Vendor associated, the same Document Type (Invoice, Credit Memo, or Finance Charge Memo), and if VAT posting groups are used, they must be linked to a Customer/Vendor.
     
    Mixing multiple parties or document types under one Document No. causes validation issues, so maintaining uniformity across these fields is key to successful posting.
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,213 Most Valuable Professional on at

    Hi, good day

    You would check the “Document Type” and “Document No.” fields, and if there are VAT groups assigned, check if there is a related customer/supplier account.

    Best Regards
    Gerardo

  • Suggested answer
    Sumit Singh Profile Picture
    Sumit Singh 10,079 on at
    🔍 Error Explanation
    "Check that all the entries with the same Document No. and a VAT Bus. Posting Group and VAT Prod. Posting Group associated have a Customer/Vendor associated..."
    This error typically occurs when:
    • You're using VAT Posting Groups on lines that require a Customer or Vendor, but none is specified.
    • You're mixing different Document Types (e.g., Invoice and Credit Memo) under the same Document No..
    • You're using multiple Customers or Vendors under the same Document No.
    ✅ Step-by-Step Fix
    Step 1: Check Document Type
    • Go to the General Journal Line.
    • Ensure that all lines with the same Document No. have the same Document Type:
      • Either Invoice, Credit Memo, or Finance Charge Memo.
      • Do not mix different types under the same Document No.
    Step 2: Check VAT Posting Groups
    • If you're using VAT Bus. Posting Group and VAT Prod. Posting Group, then:
      • You must associate the line with a Customer or Vendor.
      • This is because VAT needs a party to calculate tax liability.
    🔧 Fix: Either:
    • Add a Customer No. or Vendor No. to the line, or
    • Remove the VAT Posting Groups if not needed.
    Step 3: Check for Multiple Customers/Vendors
    • If you're using a Customer or Vendor, make sure:
      • All lines with the same Document No. use the same Customer/Vendor.
      • You cannot mix multiple parties under one document.
    Step 4: Validate Balancing Entries
    • Ensure that the debit and credit entries balance.
    • If you're posting an invoice, the Customer/Vendor line should be balanced with G/L or Item lines.
    Step 5: Use Correct Posting Groups
    • Double-check that the VAT Bus. Posting Group and VAT Prod. Posting Group are valid and mapped correctly in:
      • VAT Posting Setup
    🧪 Example Fix
    Document Type Document No. Account Type Account No. VAT Bus. Posting Group VAT Prod. Posting Group Amount
    Invoice INV-1001 Customer C10000 DOMESTIC   1000
    Invoice INV-1001 G/L Account 61100 DOMESTIC STANDARD -1000
    ✅ This setup is valid because:
    • Same Document Type
    • Same Document No.
    • One Customer
    • VAT Posting Groups are consistent

    Note: This response was created in collaboration with Microsoft Copilot to ensure clarity and completeness. I hope it helps to some extent.
    Mark the Answer as Verified if this is Helpful.
     
  • Suggested answer
    Mansi Soni Profile Picture
    Mansi Soni 8,907 Super User 2025 Season 2 on at
    Hello,

    That error means your journal lines with the same Document No. are inconsistent with standard BC rules you must use the same Document Type on all those lines, have exactly one Customer or Vendor (not mixed or blank if the VAT setup requires one), and the VAT Business/Product Posting Group combination must be valid. To fix it: for each Document No., choose a single Document Type, assign the correct Customer or Vendor (or split into separate Document Nos if you need multiple customers/vendors), and verify the VAT Posting Setup allows that combination; then re-enter/correct the lines and post.

    Hope this answer will help you!

    Regards,
    Mansi Soni

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