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ReportHello,
We would like to know if it is possible to prevent duplicate registrations for events. For example, if someone attempts to register for the same event more than once using the same email address or phone number, is there a way to automatically block or prevent the second registration from being submitted?
At the moment, we are experiencing cases where participants register multiple times, which requires us to manually review and remove duplicates before each event.
We are currently using Customer Insights – Journeys together with the event forms.
If this functionality is available, could you please let us know whether there is an out-of-the-box solution for this, or if it would require custom development?
Thank you very much for your assistance.
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