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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Is there a 20 minimum ...
Service | Customer Service, Contact Center, Fie...
Answered

Is there a 20 minimum license requirement for Dynamics 365 Field Service?

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Posted on by penny.glover@sheagl... 70

We have a customer who has D365 Field Service Froom SA From VL/DPL and they also have D365 Sales Professional Attach. With Field Service or even Sales Pro is there a minimum of 20 licenses that need to be purchased or can it be any # that is needed as long as the Base is more money than the attach? I know the 20 minimum base applies to D365 Finance and Supply Chain Management.

Please let me know.


Thanks so much!

Penny

I have the same question (0)
  • Verified answer
    Dan Gittler - Dynamics Field Service Profile Picture
    Dan Gittler - Dynam... Microsoft Employee on at

    For Field Service there is no minimum as far as I know. Please reply if you run into any issues when procuring the licenses!

  • Suggested answer
    Fannie30 Profile Picture
    Fannie30 2,990 Moderator on at

    Mr. Gittler is correct.  There should be no minimum license purchase for FS.  I've had customers with 100 users, and 5 techs (FS users).  So they purchased 5 licenses.  

  • Wheeler652 Profile Picture
    Wheeler652 5 on at

    Note, at least one of these Application licenses must exist on the Plan 1 Business Applications, or Operations, tenant to administer and configure the service.

     

    Target Card Balance Now

  • Suggested answer
    Assisted by AI
    CU25011135-0 Profile Picture
    CU25011135-0 10 on at
    For Dynamics 365 Field Service and Sales Professional, there is no mandatory 20-license minimum like the requirement that applies to Finance and Supply Chain Management. You can purchase the number of licenses that fits the customer’s needs. The key rule is that the Base license must be assigned first, and Attach licenses can only be added if the user already has a qualifying Base license. There is no fixed minimum quantity, as long as licensing requirements are properly structured. Just like businesses choose only the number of licenses they actually need, customers looking for budget-friendly shopping options often search for specific locations — for example, people in Massachusetts frequently look for Goodwill Bin Stores Near Me in Massachusetts to find the best local deals. Hope this helps!

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