Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by DanNewton 70

Deactivated by Akismet Flow

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Posted on by Dubus Marc 15

Hi Currently , by design, is not possible to use FS and PO integrated with finops into a same LE  For many of our customers that a killing po...

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Last replied Posted on by DH-21101825-0 4

Hi there,   I'm looking to connect Teams Phone numbers with Dynamics Contact Center. I have done the process as it is outlined such as: En...

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Last replied Posted on by Serge Niazi 10

I am using customer service hub. creating a new process. the process is meant to if meet the condition to send an email. This part works. Howeve...

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Last replied Posted on by MichaelFo96 120

Hello,   we have sometimes the issue that in a Case the content of a PDF is displayed twice for user A. (In the preview Page 1 appears twice...

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Last replied Posted on by CU23101130-0 30

Hi Everyone Please could anyone help with the following issue? We're based in the UK, and we currently use Dynamics 365 to schedule jobs for our en...

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Last replied Posted on by BS-22040756-0 5

I have a scenario where I need to quick create 'Lead' using the Sales application in Mobile instead of Power Apps, and our customer wants to stick to...

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Last replied Posted on by PS-30051345-0 29

Hi community,     I am using the Contact Center free trial, and I noticed that the Case Settings option is not available in the ...

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Last replied Posted on by PS-30051345-0 35

Hi community,     I am using the Contact Center free trial, and I noticed that the Case Settings option is not available in the ...

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