Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by Mansi M 72

Hello Folks, I currently got this requirement of updating sitemap for FS Mobile application where the customer doesn't want Home/Pinned/Recent Subareas in navigation. All suggestions are welcomed. Thank you in advance.

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Posted on by ayushnvs 2

I am trying to implement SSO in copilot bot which is added on Power Pages portal using omnichannel chat widget.   I have followed this docume...

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Last replied Posted on by Ravi Fulani 834

How to put words on template of TimeOFF request, on schedule board as we have booking template on gantt chart, we have time off request too, I want to know how can I write something on that. In below image Light blue one is Time OFF request where...

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Posted on by DH-21101825-0 0

Hi there,   I'm looking to connect Teams Phone numbers with Dynamics Contact Center. I have done the process as it is outlined such as: En...

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Last replied Posted on by CU23101130-0 13

Hi Everyone Please could anyone help with the following issue? We're based in the UK, and we currently use Dynamics 365 to schedule jobs for our en...

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Last replied Posted on by Gokulkrish 0

Hello,   I have a question about Business Process Flow(BPF). Is it possible to add fields from multiple entities  within a single stage? ...

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Posted on by CU29101104-0 0

Hi, I have a problem with setting up the export of a payment order for the CZ localization. I have set up the data exchange definition, the bank imp...

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Posted on by CU28102018-0 0

The business shows as "permanently closed" on Google, but it appears to be live there. I have synced the two accounts, and Bing still shows it as cl...

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Posted on by JAG79 29

Dear all,   I am setting up copilot service workspace and I am enquiring the permissions needed, for a user to interact with chat.   Th...

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