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Finance | Project Operations, Human Resources, ...
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Resumen de uso de licencias

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Posted on by 69
Hola a todos,
 
[moderator comment: the translation for the question is in a reply below]
 
Hace como 2 semanas que no puedo visualizar el formulario de Lista de roles de usuarios en Resumen de licencias. Anterior a la fecha mencionada lo podía visualizar y me actualizaba cualquier cambio de rol que aplicaba.
 
Agradezco desde ya todo el aporte que puedan darme.
 
Cynthia B.
 
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  • André Arnaud de Calavon Profile Picture
    303,667 Super User 2026 Season 1 on at
    Hi Cynthia,
     
    This is an English lingual forum. Can you please translate your question into English and tell us what exact Dynamics 365 product your question is related to?
  • CB-22081130-0 Profile Picture
    69 on at
    Sure!
     
    I haven't been able to see the User Roles List form in the License Summary for about two weeks. Before that, I could see it and it updated any role changes I made.

    I appreciate any help you can give me.
     
    Thanks!!
  • André Arnaud de Calavon Profile Picture
    303,667 Super User 2026 Season 1 on at
    Hi Cynthia,
     
    Thanks for your reply. I do assume this is related to Dynamics 365 F&O? If so... Is a tab page with information disappeared or does it not show any data? Can you share a screenshot please? 
  • CB-22081130-0 Profile Picture
    69 on at
    Hi André

    Thanks for replying. That's right, it is related to Dynamics 365 F&O.
     
    As I mentioned, I was viewing it without any problem, but I haven't been able to view it for the last two weeks.
     
    These two forms are empty, with no information.
     
    Any information you can provide would be greatly appreciated.
     
     
    User licenses.png
    User Role Licenses.png
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    303,667 Super User 2026 Season 1 on at
    Hi Cynthia,
     
     
    Thanks for the clarification. I have moved the question to the Dynamics 365 Finance forum.
     
    The content can be empty due to various reasons. 
     
    Users don't show up in case they are a system administrator.
    Users don't show up in case they have selected roles, like device type roles or integration roles.
    Users don't show up in case they are not active.
    Users don't show up in tier1 cloud hosted instances.
     
    There was an ongoing starting end of last week which should be solved now and the fix being rolled out to all tenants. Maybe this was the issue and data can appear soon. 
  • CB-22081130-0 Profile Picture
    69 on at
    Thank you very much, André.
     
     

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