Geo To Geo Dynamics Tenant Migration

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Posted on by sasdharanr

Company A in Europe has acquired a company in the Australia region, and we need to migrate the Dynamics 365 environment from the Australia tenant to the Europe tenant. Is a geo-to-geo migration between regions possible in Dynamics 365

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PerezAguiar on at

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Geo To Geo Dynamics Tenant Migration

Hey.

If we're talking about Dataverse/CRM, YES it's possible as documented on https://learn.microsoft.com/en-us/power-platform/admin/geo-to-geo-migrations. There are some important caveats, however:

- URL of the environments will change. Therefore, Portals or Omnichannels will be affected. In most common scenarios, you'll need to re-provision.

- IF the environment is from Marketing (CUstomer INsights Journeys) you'll need to uninstall before migration and re-install after migration. Some images and data will be removed with this action.

- Default environment is NOT migrated

Finally, you should open a request to Support as some actions need to be done from Microsoft's side.

Regards,
Anthony Blake 2,207 Super User 2024 Season 2 on at

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Geo To Geo Dynamics Tenant Migration

Hi,

Which product in the D365 family are you referring to?

Thanks

Anthony