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Finance | Project Operations, Human Resources, ...
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Customer prepayment - Electronic reporting error

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Posted on by 1,462 Super User 2025 Season 2
Hello everyone,
 
Did someone manage to set up ER with customer prepayment documents?
Is there anything that is not mentioned in the documentation, but should be done due to the printing?
We set everything that is described on the MS documentation (Create customer prepayment invoices - Finance | Dynamics 365 | Microsoft Learn), but did not succeed in getting a printed form of the document.
We tried many combinations of setups, but no combination did not cleaned the error that we got.
All other processes with customer prepayments are going smoothly, but I cannot get a printed form with any tricks.
 
ER works for other types of documents, so I think that ER general setup should be OK.
 
 
Error text: Expected format mapping has not been found.
 
Thanks in advance and greetings
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