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Finance | Project Operations, Human Resources, ...
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Best practices and visuals for setting up a Delegation of Authority (DOA) Framework in D365 FO

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Looking for best practices and visuals for setting up a Delegation of Authority (DOA) Framework in D365 Finance & Operations

Dear community members,

We’re in the process of designing a Delegation of Authority (DOA) framework in Dynamics 365 Finance & Operations to manage financial approval limits and workflows across key modules — Accounts Payable, Procurement and Sourcing, Fixed Assets, Projects, and General Ledger.

 

I’m looking for:

 
 
If anyone has a visual framework, PowerPoint, or design pattern screenshot they can share (with redacted data), that would be greatly appreciated.

Thanks in advance for your guidance and community wisdom! 🙏

 

— Naresh Dhekonda

  1. Visual examples or diagrams that show how approval hierarchies (HCM-based or custom) are structured in D365FO.


  2. Sample DOA level mappings (e.g., Department Manager ≤ $10K, CFO > $100K).


  3. Workflow configuration examples that demonstrate how DOA integrates with approval steps (e.g., for Purchase Orders, Vendor Invoices, or Journals).


  4. Any recommended best practices or lessons learned from real-world implementations — especially around versioning, delegation, or escalation.

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  • André Arnaud de Calavon Profile Picture
    299,143 Super User 2025 Season 2 on at
    Best practices and visuals for setting up a Delegation of Authority (DOA) Framework in D365 FO
    Hi Naresh,

    Workflows configuration can be different for each client. You will need to discuss with the business about the requirements for the approval per workflow type. Then you can draw a visual specific for their needs.
     
    The standard demo database has some workflow examples. You can also search for blogs or videos online to learn more.

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