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Small and medium business | Business Central, N...
Unanswered

Cannot close migrated Direct Transfer Order – put-away blocked, undo shipment blocked

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Hello experts,
 
We have migrated historical data from NAV 2017 to Business Central (SaaS), including open transfer orders. Several of the migrated transfer orders is a Direct Transfer that was shipped but never received/finished in NAV before migration. I now need to close it in BC so it no longer appears in the Transfer Orders list, but I'm stuck.
Setup:
  • Location card has: Require Put-away = Yes, Require Pick = Yes, Bin Mandatory = Yes
  • Transfer order is flagged as Direct Transfer
  • Quantity Shipped is posted; Qty. to Receive is still outstanding

What I have tried:
  1. Create Inventory Put-away to post the receipt → fails with error: "All items have been shipped." As I understand, for a direct transfer the receipt is posted automatically together with the inventory pick, so a separate put-away is not allowed.
  2. Undo the posted transfer shipment line (from Posted Transfer Shipment) so I could re-ship and close it correctly → fails with error: "You cannot undo line 10000 because inventory pick lines have already been posted."
  3. Delete the transfer order → not possible because quantity has been shipped.
So I'm blocked in every direction: cannot post the receive, cannot undo the shipment, cannot delete the order.
 
Question:
What is the recommended way to close/clean up a migrated Direct Transfer order that is stuck in this half-shipped state?
  • Is it acceptable/supported to clear the Direct Transfer flag on the transfer header (e.g., via configuration package or code) and then receive it as a normal transfer?
  • Or is deleting the header/lines directly (via code/config package) the better approach if the item ledger entries are already correct from the opening balance migration?
  • Has anyone handled this scenario after a NAV → BC migration and found a clean standard solution?
Any guidance or experience would be much appreciated. Thanks in advance!
 
NB! I have tried several AI solution without any luck. 
 
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