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Finance | Project Operations, Human Resources, ...
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Intercompany payments

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Hello

We are using Microsoft Dynamics 365 Finance (F&O) with standard intercompany accounting and intercompany payments.
Scenario:
  • Legal Entity A makes a payment that settles an intercompany invoice originating from Legal Entity B.
  • I am an approver and I want to see the invoice of Legal Entity B by clicking on the link provided, to verify it, but the system does not open the invoice, because the invoice belongs to a different legal entity.
Observation:
  • The system does not allow drill‑down navigation to the source AP/AR invoice if it is not in the current legal entity.
  • Our implementation partner advised that this is standard Microsoft behavior and that cross‑legal‑entity invoice drill‑down is not supported out of the box.
Questions:
  1. Is this behavior by design in Dynamics 365 Finance?
  2. Is there any standard configuration, parameter, or security setup that allows users to drill down to the source invoice across legal entities?
  3. If not, is the recommended Microsoft approach to manually switch to the source legal entity and search for the invoice which is a lengthy task?
  4. Has anyone implemented a standard or supported workaround (without heavy customization) to improve visibility for finance users during intercompany settlements?
Appreciate guidance from anyone who has handled this scenario in D365 Finance.
Thank you
 
Rajesh
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I have the same question (0)
  • Paolo Cecchelli Profile Picture
    458 on at
    Hi Rajesh,
     
    since thare a are a lot of menus where you can see and approve invoices and payments, can you please provide a screenshot and path where you are trying to drill-down to the invoice? Is it a custom solution or a standard screen? Morevover, the users trying to get access to the invoice in Legal Entity B have the rights to open legal entity B as per security configuration?

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