We are using Microsoft Dynamics 365 Finance (F&O) with standard intercompany accounting and intercompany payments.
Scenario:
- Legal Entity A makes a payment that settles an intercompany invoice originating from Legal Entity B.
- I am an approver and I want to see the invoice of Legal Entity B by clicking on the link provided, to verify it, but the system does not open the invoice, because the invoice belongs to a different legal entity.
- The system does not allow drill‑down navigation to the source AP/AR invoice if it is not in the current legal entity.
- Our implementation partner advised that this is standard Microsoft behavior and that cross‑legal‑entity invoice drill‑down is not supported out of the box.
- Is this behavior by design in Dynamics 365 Finance?
- Is there any standard configuration, parameter, or security setup that allows users to drill down to the source invoice across legal entities?
- If not, is the recommended Microsoft approach to manually switch to the source legal entity and search for the invoice which is a lengthy task?
- Has anyone implemented a standard or supported workaround (without heavy customization) to improve visibility for finance users during intercompany settlements?
Thank you


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