Deleted Records

(0) Share

Report

Posted on by ND-28051210-0

Hi Guys,

So we deleted a lot of data in dynamics sales crm as our cleanup process and it has been 2 months already . However the syn with sales navigator still shows us the old data number and doesnt sync. We have done the reinjection process in sales navigator. Yet we cannot see the updated number there. The recycle bin is disabled i crm and non of the deleted records are stored. We have tivkets raised on both sides dynamics and linkedin yet no one could help us with the issues. Tickets still open.

Can any one help us with this issue why the sync isint working in sales nav? Thank you

Categories:

Dynamics 365 Sales

I have the same question (0)

All responses (1)

Answers (0)

CU08091424-1 4 on at

Like (0)

Report

Deleted Records

The sync isn’t updating because Sales Navigator may still be using cached data from Dynamics. Since reinjection didn’t work, this likely needs resolution from LinkedIn’s side. Keep following up on your open tickets.

Was this reply helpful? Yes No