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Supply chain | Supply Chain Management, Commerce
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Remove Vendor Request.

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Posted on by 6
Hi all.

Appreciate any help in advance.

I have a Vendor request that is stuck on status @SCM:VendorRequestReview. I tested the Vendor Collaboration onboarding process by onboarding a test user, completing the 'invite user' steps. I also completed the Registration Wizard and submitted the Vendor request.

Upon review of the Vendor request, I forgot to select the applicable Vendor group before approving the request, the result is that the request is now stuck on @SCM:VendorRequestReview:


I want to rerun the test, so I need to remove these records from the system so that I can remove the Prospective Vendor Registration Request records for these users (I managed to do a inactivate user request for one of them).

So that I can use the same email address again for testing the Wizard. 

When I try and delete these Vendor Requests, I get the following error:


The workflow status for these requests shows completed.

Any advice on how to remove these record so that I can re-use the email addresses on the Prospective Vendor Registration Request page?
  • Remove Vendor Request.
    The easy option is to ask a developer / your vendor to just delete the record for you. As long as you are not in a production environment.
     
    I don't recall there being any way from the user interface, if it's stuck in this state where you can't cancel or complete the workflow. I haven't configured my sandbox environment for vendor collaboration so I'm unable to test.
    There is no option to cancel the workflow if you go to the workflow history under Common -> Inquiries -> Workflow ->Workflow history?
     
     

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